Khashop Shipping Policy

Last updated: October 24, 2026

At Khashop, we aim to deliver your orders safely and as quickly as possible throughout Pakistan. Please read our shipping policy before placing an order.

1. Delivery Coverage

We deliver to serviceable locations across Pakistan through courier services. Delivery availability may depend on the courier's coverage in your area.

2. Order Processing

Orders are processed after they are placed and may be confirmed by phone or message before dispatch.

Please provide a valid phone number, complete delivery address, and accurate order information to help us process your order smoothly.

Orders may take additional time to process during public holidays, sales, or busy periods.

3. Estimated Delivery Time

Our estimated delivery time is 3–4 working days after dispatch or order confirmation, depending on your location and courier service.

Delivery times are estimates and are not guaranteed. Remote areas, weather conditions, public holidays, courier delays, or incorrect delivery information may result in longer delivery times.

4. Shipping Charges

• Free Delivery: Orders above PKR 3,000 qualify for free delivery.

• Orders of PKR 3,000 or less: Delivery charges may apply and will be communicated or displayed before the order is completed.

Any applicable delivery charges will be confirmed before dispatch.

5. Cash on Delivery (COD)

Cash on Delivery is available for eligible orders in serviceable areas of Pakistan.

Please keep the order amount ready when the courier delivers your parcel. Ensure your phone number is reachable and someone is available at the delivery address.

6. Parcel Inspection

Where the courier service permits, customers may inspect the parcel before making payment. Please follow the courier's applicable inspection procedure.

If you receive a damaged or incorrect item, contact Khashop promptly and provide your order details and clear photographs. We will review the issue under our Return and Refund Policy.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate delivery details. Incorrect addresses, unanswered calls, or an unavailable recipient may cause delivery delays or a failed delivery attempt.

If delivery fails, please contact us to discuss the available options. Additional shipping charges may apply if an order needs to be resent, where applicable and communicated in advance.

8. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact Khashop with your order details. We will make reasonable efforts to check the shipment status with the courier.

Delivery estimates may be affected by circumstances outside our control.

9. Returns and Refunds

Eligible returns must be requested within 3 days of delivery, subject to our Return and Refund Policy.

If an item arrives damaged or incorrect and the return is approved, Khashop will cover the return courier cost. Eligible Cash on Delivery refunds may be issued through bank transfer, Easypaisa, or JazzCash after approval.

10. Contact Us

For shipping questions, delivery updates, or assistance with an order, please contact Khashop through the Contact page on our website.

Website: https://khashop.com

Store: Khashop, Pakistan